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Home > Terms and Conditions

Policies, Terms and Conditions:
Shipping Policies  by 

AMARC ships via UPS, FedEx and USPS.

Please note that all orders REQUIRE INSURANCE. The nominal fee for this will appear during your checkout process.

Orders placed online before 2:00pm PST will will be processed within 24 hours (either the day placed or on the next business day following), provided the product ordered is in stock and payment has been received. Orders are not processed or shipped on Saturdays, Sundays or on holidays for which the office is closed. Shipping methods referred to as "Overnight," "2nd Day" and "3 Day" refer to business days and therefore do not include Saturdays, Sundays, and holidays.

We cannot guarantee when an order will arrive. Please consider any shipping or transit time offered to you by AMARC or other parties only as an estimate. We encourage you to order in a timely fashion to avoid delays caused by shipping or product availability.

Please be advised that the consignee shall be responsible for getting the products released from customs and shall shoulder duties and taxes that may be imposed by the customs office in the destination country.

In the event that the shipment fails to clear customs and is returned to us, the following will be deducted from the refund: (1) the cost of shipping and returning the products and (2) returning duties and taxes.

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Returns  by 
We will gladly accept the return of products meeting the following conditions. Unopened products returned within 30 days of purchase will be refunded in full, less shipping and handling. Unopened products returned within 31-90 days of purchase are subject to a 15% restocking fee. AMARC will not accept products returned after 90 days of purchase. Please utilize the Return Merchandise Authorization (RMA) function of this site in order to receive an RMA number and instructions, or call AMARC at 1-866-765-9682. Shipments back to AMARC should be made utilizing a traceable method, i.e. DHL, FedEx, or UPS. AMARC is not responsible for lost or damaged package(s) of product sent to us.
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Privacy  by 
AMARC will keep your personal information private and secure. When you make a purchase from our site, you provide your name, email address, credit card information, address, phone number, and a password. We use this information to process your orders, to keep you updated on your orders and to personalize your shopping experience.

Our secure servers protect your information using advanced encryption techniques and firewall technology.

To keep you informed about the latest in health news and research as well as current product special offers, we may notify you in the form of newsletters concerning current promotions, specials and new additions to product information or our product line. You may unsubscribe from our newsletters by following the unsubscribe instructions in any email you receive from us.

We use "cookies" to keep track of your current shopping session in order to personalize your experience and so that you may retrieve your shopping cart at any time. If you have cookies disabled on your system, please enable them so that we can provide you with excellent customer service.

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Privacy on Other Web Sites  by 
Other websites accessible through our site have their own privacy policies and data collection practices. Please consult each site's privacy policy. Our store is not responsible for the actions of third parties.
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Order Acceptance Policy  by 
Your receipt of an electronic or other form of order confirmation does not signify our acceptance of your order, nor does it constitute confirmation of our offer to sell. AMARC reserves the right at any time after receipt of your order to accept or decline your order for any reason or to supply less than the quantity you ordered of any item.
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Credit Cards  by 
We accept the following credit cards: Visa, MasterCard, American Express and Discover. There is no surcharge for using your credit card to make purchases. Please be sure to provide your exact billing address and telephone number (i.e. the address and phone number your credit card bank has on file for you). Incorrect information will cause a delay in processing your order. Your credit card will be billed upon shipment of your order.
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Money Orders, Cashier’s Checks, Company Checks, & Personal Checks  by 
We accept money orders, cashier’s checks, personal checks, and company checks in U.S. Dollars only. Orders are processed upon receipt of payment at our office. We cannot guarantee the availability of a product by the time payment is received. We will charge a $25 fee on all returned checks.
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Out of Stock Products  by 
We will ship your product as it becomes available. Products usually ship the same day if the order is received before 5:00PM, or by the next business day if your order is received after this time and for orders received on Saturday, Sunday or any major holiday for which the office is closed. However, there may be times when the product you have ordered is out of stock, which will delay fulfilling your order. We will keep you informed of any products that you have ordered that are out of stock and unavailable for immediate shipment (including when they become available and consequently shipped). You may cancel your order at any time prior to shipping.
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Multiple Product Orders  by 
For a multiple product order, we will make every attempt to ship all products contained in the order at the same time. Products that are unavailable at the time of shipping will be shipped as they become available, unless you inform us otherwise. You will be kept informed via email of the status of products and shipments. You will only be charged for products contained in a given shipment, plus any applicable shipping charges. You will only be charged for shipping at the rate quoted to you on your purchase receipt. The entirety of this shipping charge may be applied to the first product(s) shipped on a multiple shipment order.
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Taxes  by 
AMARC will automatically charge and withhold the applicable sales tax for orders to be delivered to addresses within the same state. For orders shipped to other states, you are solely responsible for all sales taxes or other taxes.
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Typographical Errors  by 
In the event a product is listed at an incorrect price due to typographical error, AMARC will have the right to refuse or cancel any orders placed for product listed at the incorrect price. AMARC will have the right to refuse or cancel any such orders whether or not the order has been confirmed and your credit card charged. If your credit card has already been charged for the purchase and your order is canceled, AMARC will immediately issue a credit to your credit card account in the amount of the incorrect price.
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Links  by 
This site may contain links to other sites on the internet that are owned and operated by third parties. In linking to these sites from AMARC's site, you acknowledge that AMARC is not responsible for the operation of or content located on or through any such site.
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Copyright and Trademark Notice  by 
Unless otherwise specified, all materials appearing on this site, including text, site design, logos, graphics, icons, and images, as well as the selection, assembly and arrangement thereof, are the sole property of AMARC Enterprises, Copyright © 2009, ALL RIGHTS RESERVED. You may use the content of this site only for the purpose of shopping on this site, or placing an order on this site, and for no other purpose. No materials from this site may be copied, reproduced, modified, republished, uploaded, posted, transmitted, or distributed in any form or by any means without AMARC's prior written permission. All rights not expressly granted herein are reserved. Any unauthorized use of the materials appearing on this site may violate copyright, trademark and other applicable laws and could result in criminal or civil penalties.
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Other Conditions  by 
The Conditions stated in the Terms and Conditions section of this site will supersede any terms and/or conditions you include with any purchase order, regardless of whether AMARC signs them or not. We reserve the right to make changes to this site and these Conditions at any time, without notice.
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